1. What is YANA?
YANA stands for You Are Not Alone — a safe, supportive community for anyone who feels unheard, unseen, or overwhelmed. We’re here to walk with you through life’s challenges with compassion, empathy, and care.
2. Who is YANA for?
YANA is for anyone who needs a space to feel seen. Whether you're healing, navigating loneliness, managing stress, or just want a place to be yourself without judgment — you're welcome here.
3. What does the $27 membership include?
With your membership, you get:
4. How do 1-on-1 sessions work?
Every member gets 1 free session per month with our team. You can book longer sessions starting at $13 for 15 minutes. These sessions are private, safe, and focused on listening, guiding, or simply being there for you.
5. Is YANA a therapy service?
No — YANA is not a substitute for professional therapy or medical help. We’re a peer-support and connection-based platform focused on emotional support, personal growth, and community care.
6. Can I cancel my membership anytime?
Yes. You can cancel your membership at any time. If you cancel, your access will continue until the end of your billing period, and you won’t be charged again.
7. How is the community moderated?
We have a set of community guidelines designed to protect every member’s safety and emotional well-being. We also monitor spaces to ensure respect, empathy, and kindness are always upheld.
8. What if I just want to explore first?
You’re welcome to start slowly. Follow us, read our posts, and when you're ready, join. There’s no pressure — only support when you need it.
9. How can I reach out for support?
You can always email us at hello@joinyana.com — we’re here to help with any questions, concerns, or just to listen.
10. Why does YANA say “Nobody cares, but we do”?
Because that’s the truth we built this on. The world may seem cold sometimes, but we believe deeply in showing up for each other. You matter. We care. Always.